Coleraine Privacy

1. Information Coleraine Collects

Coleraine collects and processes several types of personal information, including:

2. How Coleraine Uses Your Information

Coleraine uses your personal information for the following purposes:

• Service Delivery (Contract Performance — Coleraine):
  • Handling and organising your Coleraine vehicle rental bookings and agreements. Verifying your identity and confirming you meet our rental criteria. Coordinating vehicle collection and return procedures. Processing payments and administering deposits and additional charges.
• Coleraine Communication (Legitimate Interest/Contract Performance):
  • Sending booking confirmations, updates, and important rental information for Coleraine bookings. Responding to your inquiries and providing customer support for guests in Coleraine. Notifying you of changes to our services or policies affecting Coleraine bookings.
• Coleraine Marketing (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters, and service updates where you have consented or where Coleraine has a legitimate interest. You can opt out at any time.
• Coleraine Service Improvements (Legitimate Interest):
  • Monitoring Coleraine website usage to improve user experience and site functionality. Carrying out research to upgrade Coleraine's vehicle fleet and services.
• Coleraine Compliance (Statutory Duty):
  • Meeting Coleraine's legal, regulatory and tax obligations. Preventing fraud and maintaining Coleraine service security. Handling disputes and enforcing Coleraine terms and conditions.

3. Sharing Information

Coleraine may share your personal information with:

• Coleraine Providers: Third-party companies that help Coleraine deliver its services, such as payment processors, IT support providers, and maintenance contractors. These providers are contractually required to protect your data.

Coleraine does not sell your personal information to third parties for marketing purposes.

4. Data Protection

Coleraine implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and routine security assessments. No internet transmission or electronic storage can be guaranteed completely secure, and Coleraine cannot promise that unauthorized third parties will never defeat these safeguards.

5. Coleraine Data Retention

Coleraine retains your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to meet legal, accounting or reporting requirements. Retention periods vary according to the type of information and the context of processing.

6. Your Rights

Under UK data protection law, Coleraine residents have these rights:

• Coleraine Access Rights: Request a copy of the personal information Coleraine holds about you.

To exercise these rights, please contact Coleraine using the details below.

7. Cookies and Tracking (Coleraine)

Coleraine's website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Coleraine Policy Updates

Coleraine may update this Privacy Policy periodically to reflect changes in its practices or legal requirements. Updates will be posted on this page with a revised Last Updated date. Please review this policy regularly.

9. Contact Coleraine

For questions about this Privacy Policy or Coleraine's data practices, please contact Coleraine: